Tag Archives: Recall

APPLE RECALLS ALL iPHONE 6 AND 6 PLUS DUE TO MAJOR DESIGN FLAW

FullSizeRender (4)Cupertino, California (The Adobo Chronicles) – It is not uncommon for car manufacturers to recall specific models of their automobiles due to design flaws or for food manufacturers to recall items that may have been tainted with bacteria or other health hazards.  But tech companies recalling their products is practically unheard of. Until now. And it had to be the biggest and most successful company, Apple.

Just days after it launched its iPhone 6 and iPhone 6 Plus, Apple has issued a major recall of all of the new phones due to a major design flaw. Until yesterday, the iPhone 6 and iPhone 6 Plus have been hailed as the best smart phones ever to hit the market.

Today, however, Apple CEO Tim Cook announced the recall of all phones sold thus far and said that the company has halted the sale and shipping of the new products.

The reason?  A major design flaw in the packaging. Many customers have complained that when they first opened their iPhone box, the phone slipped out of the box and into the ground, causing the screen of the device to break or result in major dents to the phone. One such incident was even documented on live television when the first Australian to buy the iPhone 6 at an Apple store dropped the device as he opened the box to show his new phone to a television reporter.

The iPhone sits on top of the box, unsecured, resulting in excited customers to accidentally drop the device upon opening the box.

Cook said Apple is deeply embarrassed and promised that all customers who have purchased the new iPhones will get a replacement as soon as the design flaw is fixed. In addition, they will get a free Apple Watch when it comes out early next year.

In the meantime, the backorder and waiting period to get the new phones will be three months, just in time for the Christmas holiday.