CUPERTINO, California (The Adobo Chronicles) – When Tim Cook officially launched the new iPad Pro and Apple Pencil last October, his company thought it has hit the jackpot by producing the most advanced pieces of mobile technology ever invented.  The launch has been so successful that stores all over the world have reported huge backlogs in their supply of the iPad Pro and Apple Pencil.

Then came the bad news for Apple.

Many buyers of the iPad Pro have reported a serious glitch in their new devices.  Among many issues, consumers — including our own reporters and editors — have reported that their device becomes unresponsive after being plugged in for re-charging.  Apple has acknowledged the issue but has not come up with a fix, other than recommending that iPad Pro users try a hard re-start of their devices if they go dark.

As far as the  Apple Pencil is concerned, many customers are criticizing Apple for not thinking about including a ‘pencil holder’ in the iPad Pro cover or Smart Keyboard to prevent users from misplacing or losing their pencil, as people have already reported.

Faced by the embarrassment of its new devices, Apple announced today that it was totally “re-inventing” the iPad Pro and Apple Pencil and will come up with new designs from scratch.

In the meantime, Apple says it will be donating all of its remaining inventory of the iPad Pro and Apple Pencil to public schools worldwide. Those who have already purchased the devices will be given a 100% rebate towards the new iPad Pro and Apple Pencil once they become available sometime in the fall of 2017 .

Schools are asked to contact Apple directly to be included in the mass donation.